New Terms & Conditions



Tax         5% Vat will be applied from 01-01-2018 onwards. Included in our rates.

Airport Surcharge :          Included in the rates

Airport Car Park :             "AED. 50 to be paid by the customer when a vehicle is returned to Dubai International Airport Terminal 1 & 3. This amount is included in the rates displayed from 24th February 2018 onwards. Note: From 24th February 2018 onwards our rates displayed on this website are inclusive of VAT, Collision Damage Waiver, Airport Surcharge, Airport Fees, Airport Parking Fees, Vehicle Licensing Fees and Vehicle monitoring fees. Check the Kilometer/Mileage clause under ""More details"" tab available for each vehicle."

Age :      Min Age 21 Years & Max 65 Years

Additional Driver:            With the consent of the renter, the vehicle may be driven by other persons. Charges: AED 25 Per day with a maximum of AED 250 per rental

Driving license: Nationals from following countries can drive with their local license if the supported Passport and driving license are issued from same country. Countries are Kingdom of Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, Germany, Italy, Switzerland, Poland, Slovakia, Finland, Spain, Netherlands, Greece, Sweden, Belgium, Ireland, Turkey, Denmark, Portugal, Austria, France, United Kingdom, Norway, Romania, Luxembourg, Latvia, Serbia, Lithuania, United States of America, Canada, Japan, Australia, Singapore, People's Republic of China, South Korea, New Zealand, Hong Kong and South Africa. Nationals from all other countries and those whom their passport and Driving license is not from same country must hold international driving license accompanied with their original driving license.

Rental deposit: Deposit for Traffic Fines. 250 euros  (1000 AED). Blocked from the credit card. Will be kept for 45 days from the date of off hire.             

Credit Cards Accepted:  American Express /  Master Card & Visa

Insurances:         CDW included in the rates. SCDW is optional.

Delivery / Collection: Delivery & Collection Charges: Aed 50/- Within Dubai / Jebel Ali / Sharjah Aed 200/- for Other Emirates. No Delivery & Collection fee within Europcar Outlets. If the vehicle is returned to Dubai Airport terminal 1 or Terminal 3 irrespective of pickup location an amount of AED 50.00/rental will be charged as Airport Parking Fees. This amount (Airport Parking) is included in rates displayed from 24th February 2018 onwards.

One-Way Rentals: Permitted within UAE boarders (Cross boarder not allowed). Within Europcar Dubai locations will be free of charge. Other locations in Dubai city collection charges will apply. All other Emirates a charge of AED 200/rental will apply. If the vehicle is returned to Dubai Airport terminal 1 or Terminal 3 irrespective of pickup location an amount of AED 50.00/rental will be charged.

Deposit : When you arrive at the rental location, we will request a deposit on your credit card. The deposit will be blocked on your credit card but not collected. It will only be used in case of any damages not included in your coverage or any additional charges which may be incurred. The total amount to be authorized on your credit card (including the deposit) will be 1000 AED (or 250 Euros). Please note that it may take up to 21 working days for the deposit amount to be available in your credit card.

Please Note: We will not accept prepaid, recharge or virtual credit cards - or any card on which the relevant characters are not raised (embossed).

Other Services : Navigation system 50 per day & 500 max per rental

                CSI Child Seat Infant(0 to 12 months/0-13 kg) (25 per day & 200 max per rental)

                CSB Child Seat Baby (1 to 3 years/9-18 kg) (25 per day & 200 max per rental)

Chauffeur Driven Service :            N/A

Restriction Of Use :  Off road driving & Smoking inside the car are not allowed

Use of Winter Tyre          N/A

Financial qualification :  N/A

Environmental Tax:         N/A

Call our reservations team: 009714 3381600

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